Frequently Asked Questions

Shipping Information

We offer standard shipping through USPS and UPS, providing free shipping within the contiguous 48 states, with delivery in 1-3 days depending on your location. Our international shipping options are expanding, so if you encounter any issues during checkout, please reach out to us via our contact form, and we'll check if we can ship to you. (If you're able to complete the checkout process, you’re all set!)

RGB Controls

All of our products are controlled via Bluetooth using an app on your phone, so you’ll never have to worry about misplacing a controller! The app, LEDHUE, offers over 120 modes and solid color options. Plus, this product features mode memory, ensuring that each time you turn it off or unplug it, it will revert to the exact mode you had previously set.

Custom Products

Yes, we offer custom products, as everything is crafted right here in our facility in Appleton, Wisconsin. Our dedicated team takes pride in creating unique items tailored to your specific needs. Since custom products are not kept in stock (of course since it is custom) please note; the CAD design and production will typically take approximately 2-3 weeks, depending on the complexity and size of the product. We will provide you with a proper time frame after we discuss the details of your custom build. Your satisfaction is our priority, and we look forward to bringing your vision to life!